An Overview Of Our Features That Make Your Business Easier.
As a SaaS company, delivering excellent customer support isn’t optional. And today, that means not only offering your customers multiple channels on which they can seek assistance but providing a consistent experience on each. So if you’re not yet taking an omnichannel approach to support, it’s time to consider upgrading your strategy. Allow your customers to reach you on channels they love, be it WhatsApp, Messenger, Google, Viber, Email or SMS. We've got it all!
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With over 1.5 Billion users, WhatsApp has emerged as one of the most used messaging apps around the globe and with the recent announcements of Business Profiles and Business Accounts. With trained chatbots, Tellephant helps brands automate their day-to-day conversations across platforms. Utilize our AI and NLP powered chatbots in any or all channels across your customer endpoints. Be it website, Facebook, WhatsApp or even Google, We have it all!
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Gain Business Insights and tweak your business strategies accordingly. Always be up to date with customer behaviour and grow your business exponentially with our Analytics tool. With sentiment analysis on your customers, know how to target them and on which platform. Get accurate real-time subscription reporting, conversational analytics in one place.
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Leverage Tellephant for your business needs by choosing among the vast variety of integrations. From CRM integrations like Google Sheets, ZOHO, Salesforce to Payment integrations like RazorPay, Google Pay and many more. Boost your business by integrating your favorite business apps.
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Protecting your digital data is our top most concern. From day one, WhatsApp has helped you stay in touch with friends, share vital information during natural disasters, reconnect with separated families or seek a better life. Some of your most personal moments are shared with WhatsApp, which is why WhatsApp built end-to-end encryption into their app. When end-to-end encrypted, your messages, photos, videos, voice messages, documents, and calls are secured from falling into the wrong hands.
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