With multiple channels for your customers to reach you, intelligent chatbots, detailed analytics, and deep integrations with apps you’re already familiar with, our incredible list of features makes running your business way easier.
As a SaaS company, delivering excellent customer support isn’t optional. Today, that means not only offering your customers multiple channels on which they can seek assistance but providing a consistent experience on each. So if you’re not yet taking an omnichannel approach to support, it’s time to consider upgrading your strategy. Allow your customers to reach you on channels they love, be it WhatsApp, Messenger, Google, Viber, Email, or SMS. We've got it all!
With over 1.5 Billion users, WhatsApp has emerged as one of the most used messaging apps around the globe, and with the recent announcements of Business Profiles and Business Accounts companies are leveraging WhatsApp to grow their business. With trained chatbots, Tellephant helps brands automate their day-to-day conversations across platforms. Utilize our AI and NLP powered chatbots in any or all channels across your customer endpoints. Be it website, Facebook, WhatsApp or even Google, we have it all!
Gain business insights and tweak your business strategies accordingly. Always be up to date with customer behaviour and grow your business exponentially with our Analytics tool. With sentiment analysis on your customers, know how to target them, and which platform to target them on. Get accurate real-time subscription reporting and conversational analytics in one place.
Leverage Tellephant for your business needs by choosing among the vast variety of integrations, from CRM integrations like Google Sheets, ZOHO, and Salesforce, to payment integrations like RazorPay, Google Pay, and PayPal. Boost your business by integrating your favorite business apps.
Protecting your digital data is our top most concern. From day one, WhatsApp has helped you stay in touch with friends, sharing personal messages, or even information meant to stay between two people. Some of your most personal moments are shared on WhatsApp, which is why WhatsApp built in end-to-end encryption on their app. When messages are encrypted end-to-end, your texts, photos, videos, voice messages, documents, and calls are secured from falling into the wrong hands.