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Chat Platform Comparison

Tellephant offers a unified communication channel that integrates a number of chat platforms for business, namely Instagram, Messenger, WhatsApp, Google Business Messaging, and Webchat. We excel at helping businesses get the most out of their channels.

Each chat platform comes with its own capabilities and limitations. This quick guide on what each platform has to offer will help you build a customized and effective communication strategy for each chat platform.

Chat Platform Comparison

Feature/ Platform

whatsapp business api
facebook messenger tellephant
instagram tellephant
google business messaging tellephant
website chat tellephant

Two Way Chat

Yes
Yes
Yes
Yes
Yes

Time Limit (days)

1
1
1
30
-

Proactive Outreach

Yes
No
No
No
No

Multi Agent Support

Yes
Yes
Yes
Yes
Yes

Chatbot Automation

Yes
Yes
Yes
Yes
Yes

Quick Replies

Yes
Yes
Yes
Yes
Yes

Text

Yes
Yes
Yes
Yes
Yes

Image

Yes
Yes
Yes
Yes
Yes

Video

Yes
Yes
No
No
Yes

Audio

Yes
Yes
Yes
No
No

Sticker

Yes
Yes
Yes
No
No

Interactive Buttons

Yes
Yes
Yes
Yes
Yes

Form Submission

No
No
No
No
Yes

Contact Card

Yes
No
No
No
No

Receipt

No
Yes
No
No
No

Document

Yes
Yes
No
No
Yes

Location Sharing

Yes
No
No
No
No

Carousel Images

No
Yes
Yes
Yes
Yes

Custom Integrations

Yes
Yes
Yes
Yes
Yes

Free Trial

Yes
Yes
Yes
Yes
Yes

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