Instagram has become a channel for businesses to showcase their products and services. Now take it a step further!
You’re already listing and advertising your products on Instagram. Now you can convert customer queries into sales!
Handle customer queries effectively on Instagram; a channel most users prefer to explore and get in touch with businesses.
You’ve made first contact with your customers through your Instagram page and ads. Now, you can provide support via Instagram chat as well!
Our analytics panel gives you insights into customer conversations and queries. Learn how users interact with your business, and improve their experience by understanding how they actively engage your business’s chatbot and agents in conversation.
Most users prefer to message a business rather than call. Instagram’s user growth has been steady and consistent, especially with the younger audience. Instagram users are among the most dedicated in terms of how frequently they use the app.
With such a large user base, and most people using it as their preferred Social Media platform, being accessible on Instagram as a business means your customers (and prospective customers) have a more direct and personalized experience communicating with you.