Know which customers need to be serviced, and which coworker/agent is dealing with which customer.
Run customer support on WhatsApp with Shared Inbox between multiple agents.
Provide your agents with a full view of your customer conversational history from a single dashboard.
Mark conversations with custom tags to help you manage them with ease.
Create quick replies to help serve customers faster.
Admin view to manage all incoming tickets and agents.
Transfer tickets among other agents and close customer queries with ease.
Allot agents into teams, like sales, customer support, or finance, and handle respective tickets.
“Nicely implemented and easy to maintain solutions.”
“Reaching and following up with our customers got much easier”
“Scalable and quite flexible solution. Great Team!”