Answer Customer Queries Faster And With Ease Directly On WhatsApp With Our Multi-Agent Customer Support Tool
Know which customers need to be serviced, and which coworker / agent is dealing with a customer
Run customer support on WhatsApp with Shared Inbox between multiple agents
Provide your agents with full view on your customer conversational history from a single dashboard
A fully equipped dashboard for your agents to handle all sorts of customer queries.
Add custom colour tags to mark conversations as important or otherwise. A decent way to cluster certain groups.
Provide excellent customer support from anywhere around the world just from your fingertips. Download our customer support app and serve your customers more faster than ever!
Tag customers by custom segments, to help you manage them with ease
Quick Reply buttons to help agents serve customers faster
Admin view to manage all incoming tickets and agents
Transfer tickets among other agents and close customer queries with ease
Now equipped with team-wise groups for agents (eg. Sales team, support team etc) to handle respective tickets.
“Nicely implemented and easy to maintain solutions.”
“Reaching and following up with our customers got much easier”
“Scalable and quite flexible solution. Great Team!”
