Your Facebook page and ads become the first point of contact with your customer base. Now leverage customer engagement to boost your sales!
Use Facebook Messenger as a direct channel for sales and support. Starting with customer engagement, all the way to the point of sale.
Handle customer queries and issues directly on Messenger, and keep customers engaged in chat on a platform they’re comfortable with.
All your conversations are organised into a single panel, be it Messenger, Instagram, or WhatsApp. Access chats easily and stay on top of your conversations at all times.
Learn how users interact with your business and bots, and use this information to constantly improve their experience with our in depth analysis tools.
With an increasing number of users preferring to message rather than call, it makes sense to provide your customers with convenient channels for your customers to get in touch with you.
The added bonus of being able to initiate customer interactions through ads on posts, Facebook becomes an effective platform for you to not just initiate engagement, but also to give your customers a direct and personal communication experience with your business.