If your message template(s) have been rejected, it may have been for one of the following reasons.
You can find out more out more about formatting in the Creating Message Templates documentation.
When you offer goods or services for sale, we consider all messages and media related to your goods or services, including any descriptions, prices, fees, taxes and/or any required legal disclosures, to constitute transactions. Transactions must comply with the WhatsApp Commerce Policy.
Advertising, marketing, or promotional messages are not permitted. Some examples of this include the following:
Some examples of this include the following:
The template status for your WhatsApp business account are listed in the Templates pages in Tellephant
There are different statuses for templates:
During message template creation, you can add a sample message template by clicking the Submit New button. This helps us better understand the use case during the review process:
After clicking on Submit New, add the template information:
In addition to the above, please consider the following to accelerate the approval process.