Back to Blog

Integrate WhatsApp with Paypal

Tellephant

Integrating PayPal with WhatsApp gives your customers the ability to make payments directly on WhatsApp. It helps you provide a better experience for your customers, by not having to go through a range of third party platforms just to complete an order. 


Once you’ve already got your users interacting with you on WhatsApp, it becomes convenient for you to have the entire process set up on WhatsApp itself, giving your customers a true end-to-end experience.

How Does It Work?


Let’s suppose you’ve got an online store you’ve already integrated with WhatsApp. Since your customers are shopping on WhatsApp, why not just let them complete the order and finish up the entire process on the same platform itself? 


It doesn’t necessarily mean that you’ll have to get your store onto WhatsApp. You can even just use this integration exclusively for sending out payment requests (because let’s be honest, SMS has just become inconvenient and not so frequently used, and is generally just mostly cluttered with spam and advertising messages). Plus, by sending payment requests on WhatsApp, you’re customers can directly get in touch with you on the same chat if they have any issues with payment or otherwise, and you can help them out quickly and effectively on WhatsApp, without them having to call you or go through the hassle of getting in touch with you anywhere else. 


Once your integration is live, you can automatically send out payment requests/links to your users once they checkout. Once they complete their payment, you can automatically notify them about their confirmed order. In fact, with WhatsApp’s integrations, you can automate a lot more.


Create A Seamless Experience


With WhatsApp’s Official Business APIs, you can set up chatbot to automate the entire experience from start to finish. From browsing products on your store and finding out more information about each product, all the way to checking out and completing payments, a chatbot can handle all these processes for you, effectively making a true one-stop-shop!


As mentioned earlier, most users would rather message a business rather than call them. It’s more convenient for them to have these conversations on a platform they’re very familiar with, effectively ensuring better customer engagement, retention, and satisfaction because it’s a platform they’re very familiar with and use all the time.

So, Why Integrate?

Essentially, payment integrations are limited only by how you want to use it. While it may work best for ecommerce, you can even implement it anywhere you may use payments or payment requests.


Automating these processes saves you time and effort on a lot of aspects you’re probably spending time on, streamlines processes for your customers and in turn means you’ll be able to provide a better service to them.


Share on social media: 

Like it?
Get started today, with a free 21 day trial!

Create an account
Get Started!

More from the Blog

Integrate Slack with WhatsApp

Integrate Slack with WhatsApp

Our latest offering allows you to integrate Slack with WhatsApp, effectively letting you integrate your Slack workspace with your WhatsApp Business account. If you’ve already got your team and workspaces set up on Slack, integrating with WhatsApp means you’ll be able to stay up to date with your WhatsApp account on a platform your team is already on.

Read Story
Digitally Transform Your Business With Our DocuSign WhatsApp Integration

Digitally Transform Your Business With Our DocuSign WhatsApp Integration

Integrating your WhatsApp Business API with DocuSign gives you the security, mobility, reliability, and ease-of-use you need to help you digitally transform your business. 

Read Story
Engage Your Customers Better With Zendesk WhatsApp Integration

Engage Your Customers Better With Zendesk WhatsApp Integration

Integrate Zendesk with WhatsApp, and engage your customers better! With this integration, you’ll be able to get notified directly on Zendesk whenever a customer messages you, and even update your user list whenever a new user messages you. Essentially, with this integration, you can streamline your process, and ease workflow for your team.

Read Story