By integrating Outlook with your WhatsApp Business Account, you’ll get notified as soon as a customer messages you. These messages will show up in your Outlook inbox as an incoming email.
Once you receive an email, you’ll be able to reply to customers on that email chain, and they’ll receive your reply as a message on WhatsApp.
With this integration, you can even set up multiple agents and link their Tellephant account to their email IDs, and they’ll get notified when your customers message, and they can handle customer queries directly from their email.
Integrate WhatsApp Business API with your Microsoft Outlook account using our Zapier Integration to send WhatsApp Template and Session messages
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